Blackbay Latest Members of IMRG
Blackbay are pleased to announce our support as a listed supplier for the Interactive Media in Retail Group (IMRG) online retail delivery initiative, which accredits e-retailers who offer online shoppers superior purchase and delivery processes.
Read More...To support the IMRG in efforts to establish industry best practice in the e-commerce market, we have supported IMRG’s latest research on the Consumer Delivery Experience.
The requirement for retailers to ensure that they offer a high quality delivery service to consumers has been underscored by new research carried out by IMRG and eDigitalResearch and supported by Blackbay.
The annual IMRG Consumer Delivery Report, now in its third year, has revealed that 46.5% of consumers are still influenced on their choice of retailer by the delivery service available.
