The Changing Face of Mobility
The concept of the traditional workplace is changing rapidly for an increasing percentage of the workforce. IDC research predicts that the number of mobile workers will increase by to 20% to 878 million in 2009 – a quarter of the global workforce more...

Real-Time Delivery for Whitbread PLC
Whitbread PLC is the UK’s leading hospitality company, owning a large number of well regarded leisure brands including Premier Travel Inn, Brewers Fayre, Beefeater, Costa, TGI Fridays and David Lloyd leisure more...

VMC2500 Hits the Road
Blackbay will take to the road again with our new vehicle cradle for the Symbol MC70. Blackbay continues its commitment to delivering solutions that work for real workers by delivering a wide range of rugged and reliable cradles to accompany our Delivery Connect and Service Connect solutions more...

Contact Centre Integration Creates New Possibilities
The modern contact centre is tasked with increasing responsibilities – from basic customer service enquiries and sales transactions, to real-time communications with their mobile workforce. As a result, demand is growing for solutions that enable the contact centre to effectively execute tasks, as well as providing real-time visibility of mobile workers more...

Industry in Focus: Lone Workers
Employers have responsibilities for the health, safety and welfare of their employees. These responsibilities cannot be transferred to people who work alone and it is the employer’s duty to assess risks to lone workers and take steps to avoid or control the risks where necessary more...

Sharing Mobility Insights
October heralds Blackbay’s participation in a number of key industry events, not the least being its own Field Service Mobile Solutions Webinar held on Tuesday 3 October more...