Location Visibility Benefits

As businesses strive to improve customer satisfaction, many of us are turning to location based information as a tool to improve our services. By integrating GPS (or other location based tracking) with mobile data communication systems, enterprises are achieving significant cost savings, increased customer and employee satisfaction. Today, any enterprise considering implementing a navigation or vehicle tracking system should expand their sights to include a full mobile data communication solution.

Cost saving can come from a variety of areas; the most obvious is a reduction in fuel consumption. A vehicle navigation system provides drivers with a clear and cost effective route to their next destination. While statistics vary by the type of route scheduling (urban vs. rural, scheduled vs. dynamic, etc), a widely accepted fuel saving of 4-8% is gained by most enterprises and with the global cost of fuel increasing, this can easily become a welcome benefit for most fleets.

However, when integrating true mobile data solutions with local tracking, the enterprise benefits by having a single hardware solution (lower costs) and a single point of contact for services and system integration. The combined solution enables mobile workers to benefit from a ‘one touch’ navigation guidance to their next destination, as well enabling the enterprise to obtain real-time visibility of the location of their vehicles at any given time. Real-time visibility provides immense benefits to the enterprise and the customer. Customers benefit from having the knowledge of when the mobile worker will arrive, allowing them to schedule their day. The enterprise benefits by understanding, in real-time, the location of the mobile workers and what capacity they have in their day. This information allows enterprises to avoid ‘special or unexpected’ emergency costs, by routing the best located worker to the next job.

Mobile workers benefit from these solutions. They enjoy the convenience and wide access to the information needed to perform their jobs. Increasingly, the knowledge of having a ‘lone worker’ communication solution also provides them with a level of comfort and security throughout their day. Blackbay is a market leader in delivering mobile data solutions with integrated location information for Supply Chain and Field Service organisations. We would welcome the opportunity to work with you to enable these and many other benefits for your enterprise, customers and mobile workers.

Larry Klimczyk, Managing Director