Understanding the Mobile Workforce
 

In a recent study on mobile workforces, over 50% of respondents indicated that access to real-time data was one of the top driving factors when considering workforce automation. However, the challenge for many of these companies is not just to provide real-time data but how to use real-time data to make a positive change within their business.

This month we are publishing the first in a series of articles from our senior management team to help readers understand the importance of real-time data and the role it can play in improving the quality of decision making. Click here to read more.

We are also pleased to share with you some of our customers' success stories using Blackbay’s real-time mobility solutions with case studies now available for Whitbread and Deadline Express.

Product Launch

In this issue we are delighted to announce the launch of Blackbay Housing Connect. With its combination of a proven mobile workforce toolkit and features specific to social housing management, we look forward to strengthening our position in the sector and providing a vital means by which housing associations can boost productivity, enhance customer satisfaction and become market leaders in terms of service delivery.

Blackbay’s customer base in the UK Housing market already includes Martlet Homes and Erimus Housing. Click here to read more.
 

Larry Klimczyk
Managing Director