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Welcome to
Blackbay
We take a simple approach – lets make it
work.
There are plenty of statistics about IT projects not meeting
expectation – budget overruns, missed deadlines, lack of user
acceptance – the list goes on.
So why is Blackbay different?
We focus our solutions on business
processes that we understand through years of experience. Our
team have vast knowledge of Supply Chain and Field Service
operations, either by servicing the industry or having joined
Blackbay from one of these companies.
We take the time to fully understand the requirements of the
mobile worker: such as their core work processes, working
environment, time pressures and training requirements.
Our team approach involves all stakeholders within the
customer's organisation from the board with strategic direction,
the operation with business processes drivers and the IT team
with their focus on technical architecture and solution
topography. By involving both directors and end users in the
scoping sessions Blackbay puts itself in the best possible
position to deliver the right solution on budget and on time.
We aim to deliver a managed service for our customers, engaging
in a partnership for the future. Instead of simply selling a
software license, we commit to providing an integrated solution
to the business with ongoing support as the organisation grows.
With over 12 years of experience, Blackbay
provides ‘real time’ business process solutions between mobile
Field Service and Supply Chain workers and the enterprise. We
are ready to demonstrate our benefits to your organisation. This
year, Blackbay will successfully manage over 150 million
wireless mobile data transactions for our customers in Europe
and Asia Pacific, increasing asset utilisation, reducing costs,
and improving service quality. But don’t just take our word for
it. Visit www.blackbay.com
and read the testimonies.

Larry
Klimczyk, Managing Director
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