Your Key Issues: Competition, scale of operation, travel time/distance, paper trails
The postal industry is undergoing significant change with an increasingly demanding and competitive market. For several years now the industry has faced declining levels of traditional mail growth coupled with an increase in online shopping and home delivery services. As a result, postal organisations are under constant pressure to meet changing customer requirements and expectations for faster, cheaper and more reliable service.
Blackbay’s Delivery Connect solution enables your organisation to maximise performance improvement, reduce handling and operational costs, and adapt swiftly to changing market demands.
Leading parcel collection and delivery providers such as Royal Mail, Australia Post and New Zealand Post have realised benefits from integrating Delivery Connect into their business, including: