With more organisations competing to provide delivery services and the customer base for internet shopping growing year on year, it is vital that courier and other logistics services can deliver their own or their clients’ consignments on time and cost-effectively.
Every logistics transaction, pickup or delivery, results in paper. Problems can arise due to illegible handwriting, mistakes and data entry errors. Proof of delivery and track-&-trace facilities often depend on this paperwork, and customer service issues are the inevitable result of poor quality data.
Blackbay's real-time mobile worker solutions for supply chain management, Delivery Connect, supports a wide range of logistical operations from point-to-point pickup and delivery through hub-&-spoke, depot operations and asset or equipment tracking. Delivery Connect is designed to improve supply chain management, information flow and accuracy, and boost customer service.
Blackbay’s customers have seen Delivery Connect yield:
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