Platform
Blackbay’s solutions are built on a single mobility platform, based on a loosely-coupled architecture, comprising functional modules that have been proven in multiple customer deployments and up to a very large scale.
Blackbay’s Scale-up Mobility (SuMo) communications architecture is at the core of this platform and controls all aspects of the data movement between the back office and the scanners in the field. This architecture offers the most reliable connectivity, supporting both online and offline operations, minimising data packet overhead and taking advantage of ‘least cost’ routing to reduce overall data costs on both WAP and Wi-Fi networks.
Blackbay’s software and communications technology is proven, highly reliable and easy to use in very large deployments, whilst offering a level of reliability and availability at a scale that is unmatched in the marketplace.
Modules
The Blackbay Solution consists of over 60 core and business modules with many embedded business functions. These modules allow customers to construct solutions that support their differing requirements and also to take advantage of innovative features provided by Blackbay.
Minimal customisation is required, reducing cost, improving reliability and delivering fast time-to-market.
These modules deliver best practice industry processes and underpin the solutions that Blackbay deliver.
Download brochure for more detailed information on the modules
Vertical Applications
Blackbay’s Mobility Suite of Vertical Applications provides comprehensive and practical functionality, able to integrate fully with existing information and communication systems. The result is cost-effective solutions that solve real-world business problems. Offering significant return on investment based upon reduced costs, increased sales and improved productivity and service levels, Blackbay solutions are fully developed for handheld intelligent devices and the back-end infrastructure. Blackbay’s Mobility Suite offers optimum mobile worker solutions for delivery and service productivity, freeing business to focus on mission-critical operations – earning revenue and gaining competitive advantage.
Key Features and Benefits include:
- Improved service to customers
- More accurate and timely communication with customers
- Faster problem resolution
- Improved customer satisfaction and retention
- Reduction in paperwork
- Faster and more accurate communication
- Cost reductions and savings in administration
- Reduced travel expense
Blackbay’s Mobility Suite of Vertical Applications include:
Third Party Solutions
Blackbay has considerable expertise in combining what are often standalone applications with its modular Delivery Connect solution. By blending functionality that is directly relevant into the workflow, Blackbay are able to greatly increase the power and capability of the overall solution whist retaining the ease of use of its solutions. Blackbay strongly recommends the use of third party products that have a documented and supported API.
Learn more about Blackbay’s third party solutions here.
