Mobile Workforce Management Software for transport and logistics
Blackbay is the leading provider of mobility enabled-solutions for the Transport and Logistics Industry. The Company’s configurable end-to-end mobile workforce management solutions ensure first time, on time, every time delivery. Connecting the shipper, operations, management, the driver and crucially the customer with real-time data and automated workflows to create smarter Delivery Companies.
Blackbay’s flagship product, Delivery Connect, provides an end-to-end delivery solution for today’s delivery company.
Delivery Connect is designed to manage the movement of freight from the shipper to the end receiver, including scanning, proof of delivery (PoD), exception management, cross dock and in-depot activities through to job dispatch, customer service and reporting.
Delivery Connect is built on Blackbay's logistics application framework. The framework Mobile Workforce Management Software makes it easy for customers to hit the ground running with the deployment of pre-configured applications. However, Blackbay understands that one size does not always fit all. The new Mobile Workforce Management platform allows Blackbay’s customers quickly, within hours rather than days, to configure changes to Delivery Connect’s T&L applications ensuring that they meet specific business processes.
Blackbay’s logistics platform has been developed so that screens, process flows and logic are driven by configuration and can be deployed at runtime. Another important ease of use capability allows users quickly and seamlessly to switch between applications. This allows the use of hand held devices by employees carrying out different tasks, helping to lower the total cost of ownership (TCO) and increase the return on investment (ROI) driving overall benefit realisation.
To ensure customers can deploy Delivery Connect applications on the mobile device of their choice, Blackbay’s new platform is mobile device agnostic. It delivers platform specific user interfaces (UIs) so applications can run on iOS, Android and Windows Phone platforms delivering the same user experience, regardless of OS or device and irrespective of whether the device has been supplied by Blackbay’s customer, or is part of a BYOD approach.